We know that the term service is given so much attention nowadays. It also occurs in many companies offering their own specific product. Why is this “service” very important? Well, with the higher level of competition occurs nowadays, every company must give additional value that can be obtained so that it will be chosen by the target market. Of course there are places in the world where the companies does not have to give such additional value which is called as service, however it only shows that consumer has limited choice and the role of government is so big in the business aspect. In every kinds of business, making a target is essential for the continuity of the business itself as well as providing more growth in the future. One of the tasks of the employer is to reach such target that can only be supported by his or her employees. For the higher level of competition, we can see that the need to provide good products and providing relevant service is vital.
However, the service is not only provided on the end product. It is also required during the process of making the product from the beginning in every level. Such service needs to be applied in every department so that serving other people is the basic of sustainable business.